Shipping policy

Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with us. This Shipping Policy outlines how orders are processed, shipped, and delivered for purchases made through our online store.

1. Order Processing
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). After your order is processed and shipped, you will receive a confirmation email with shipping details.

Orders placed after 2:00 PM (GMT) may be processed on the next business day.

2. Shipping Destinations
We currently ship to addresses within the United Kingdom only.

3. Shipping Options and Delivery Times

We offer the following shipping methods:

  • Standard Shipping – Free
    Estimated delivery time: 8–12 business days

  • Express Shipping – £4.99
    Estimated delivery time: 5–8 business days

Delivery times are estimates and may vary depending on location, courier services, or periods of high demand.

4. Shipping Confirmation and Tracking
Once your order has been dispatched, you may receive an email notification with shipping confirmation and tracking details (when available).

5. Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, such as weather conditions, courier delays, or high seasonal demand.

6. Incorrect Address
Please ensure that your shipping address is correct at checkout. We cannot be responsible for orders delivered to incorrectly provided addresses. If you notice an error, please contact us as soon as possible before the order is shipped.

7. Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost during transit, please contact our support team within 48 hours of the expected delivery date, and we will assist you in resolving the issue.

8. Contact Us
If you have any questions about shipping, please contact us:

Email: oamico@outlook.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

Thank you for shopping with us.